Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification or password reset. Select Next on the Scan the QR code page on your computer.Ī notification is sent to the Microsoft Authenticator app on your mobile device, to test your account.Īpprove the notification in the Microsoft Authenticator app, and then select Next. For more information about manually adding a code, see Manually add an account to the app. However, if the QR code reader can't read the code, you can select the Can't scan the QR image and manually enter the code and URL into the Microsoft Authenticator app. The authenticator app should successfully add your work or school account without requiring any additional information from you. Scan the provided code with the Microsoft Authenticator app QR code reader, which appeared on your mobile device after you created your work or school account in Step 5. Return to the Set up your account page on your computer, and then select Next. For information about how to add the code manually, see see Manually add an account to the app. If you don't allow the camera, you can still set up the authenticator app, but you'll need to add the code information manually. You must select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step. If this is the first time you're setting up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android).
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